Service Team
VR



About Cosmo Laser: 

Cosmo Laser Equipment, based in Guangzhou, China, established in 2004, specializes in the manufacturing of laser equipment for the jewelry-making industry.

 

Machines include laser spot welding machine, laser marking/engraving machine, laser cutting machine, finger ring/bangle marking machine, CNC design cutting machine, and other non-standard laser equipment customization.

 

Our equipment has been sold to South East Asia, China, Middle East, India, Europe, North and South America, and Russia. In 17 years, we have received plenty of positive feedback for the reason that we commit our company philosophy is "To provide first-class equipment through first-class customer service".

 

FIRST-CLASS EQUIPMENT: Cosmo Laser uses high-quality key components to ensure equipment is of high quality and superior performance. Strict quality control extends our equipment life span, reduces failure rate, and improves work efficiency.

 

FIRST-CLASS CUSTOMER SERVICE: To protect the interest of our customers, excellent after-sales technical support is provided. First, we have representatives in various countries/regions to supply prompt and reliable after-sale service. Second, replacement parts that exceed the warranty period are kept affordable thus lowering the operating cost. Services provided by our company includes equipment recommendation, on-site equipment installation, training, maintenance/service



FAQ:

1. Will installation/training be provided?

Training will be provided at our factory at no cost. Customers will have to bear for their own transport and accommodation. For onsite installation/training, fees are applicable and subjected to our time and personnel availability.


2. What are the payment terms?

Full payment upon order confirmation. Payment by bank transfer.


3. What kind of shipping methods are available?

Both SEA and AIR freight. All depending on the customer's choice and type of machines.  Certain machines can only be shipped by SEA freight due to air safety regulations.



Advantages:

1. Fast turnaround of spare parts

2. Provide top-quality customer service

3. Provide valuable solutions to customers' needs

4. Provide wild price range to satisfy all budgets



  • Why us?
               
    •      

            Specialized in laser equipment

            for jewelry field since

            the year 2004

    •      
            Know-how
    •      
            Strong service team
    •      
            Quality guarantee









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